when i inquired why this coverage wasn't mentioned on their Site she hung up on me. i tried to phone back to terminate my purchase and they would not answer the cellphone.
The workers is super friendly and versatile about past-moment decisions. But the rental gear by itself is lousy. The paint over the chairs was chipped, seriously, and many of the legs were being uneven.
Rented 80 Chairs, 8 Tables & Linen for a gathering that was scheduled the next day. Buy was put at 10am, we received discover at 2pm which the meeting was cancelled so I termed A-one Rentals & cancelled the purchase. They reported they might issue a full refund, they then emailed me a credit rating Bill for the complete total which I believed was good. I would not have blamed them should they kept a deposit level of $100.
Deborah Diaz: Concrete Income Rep: Alright no dilemma, Ms. Diaz I would like to mail my tent tech to come down and assess the realm to ensure that the tent will suit and the expense of that is certainly $seventy five, can we established that up?
Probably Afterwards 7/23/2016 Earlier critique I've made use of A1 Party Rental on numerous instances. A number of months in the past I identified as to lease a tent for July… I have made use of A1 Party Rental on several occasions. A handful of months ago I termed to lease a tent for July ninth, the young Woman that took my measurements was apparently undecided of what she was executing....ordered for me a sizing even bigger as opposed to smaller.
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Probably Later Comment from Moses F. of the-1 Party & Tent Rentals, Inc. Business Proprietor one/26/2017 My revenue reps are very proficient In regards to tenting and all rental goods that we… My sales reps are incredibly professional With regards to tenting and all rental products that we offer. All of our phone calls are recorded for good quality insurance. Below you can find the transcript of the decision:
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He try to up sale every little thing as if he was working on a commission foundation income, he talked but could not truly response my thoughts lots of rubbish was currently being spewed out his mouth. As you can imagine I won't be using this business I've given that utilised West Aspect Party Rental for my Place of work/organization activities. To terrible that young Girl Shalane has to operate with these kinds of persons like Shakir. They should re-evaluate their enterprise model and the new personnel they may have working there. Beware of the dishonesty from this corporation Specifically the "account govt " Shakir
The services I obtained from this business enterprise is Terrible. My main concern was which has a tent I rented for any celebration being held this Saturday for rainy evening. I acquired it with holes, all soiled and filthy.....Awful, unacceptable circumstances!!! They went there yesterday and patched it up In the meantime I had been promised the night time before I was going to obtain a new protect. At any time considering the fact that Wednesday I are already managing this situation.
I'm penning this evaluation to WARN potential shoppers. I rented gold chairs and spherical tables for a large residence supper party. The chairs were spray painted gold and had been severely chipped and continued to flake on to the black tablecloths during our party. It absolutely was uncomfortable. One of the tables appeared to be about fifty several years previous and was entirely wobbly.
I sympathize with people who experienced to generate poor opinions, mainly for billing issues, but I'd personally even now suggest that place for their professionalism.
A handful of weeks later on, I evaluate the CC statement & it displays the entire anount billed & no refund, I Make contact with the organization by way of electronic mail & the response I acquired was " You cancelled on a daily basis prior to shipping and delivery link is here was to get built, company policy states 'When the purchase is cancelled or substantially altered below just one 7 days prior to the tools is because of be delivered by us or picked up at our warehouse the cancellation rate is the full deal Charge'
The driver was now not there and 2. I wasn't spending much more than $a hundred.. No matter what. I realize precisely who will never get my cash. Improve your customer care Mind-set a special tone will do wonders.